Welcome to steady-turtle.com (the “Website”), operated by Turtally Awesome LLC (“us,” “we,” “our”). By accessing or using the Website, you agree to these Terms of Service (“Terms”). If you don't agree, don't use the Website.
1 · Eligibility & Use
- ·You must be at least 18 to use the Website or purchase Products.
- ·You agree to use the Website only for lawful purposes and in accordance with these Terms.
- ·You represent that you have the legal authority to enter into these Terms.
2 · Products & Services
- ·We provide NinjaTrader indicators and add-ons (“Products”) for one-time purchase.
- ·All Products are digital downloads, delivered electronically.
- ·We may modify, suspend, or discontinue any Product at any time.
- ·Products require a compatible version of NinjaTrader 8. We don't guarantee compatibility with every version or build.
3 · License & Intellectual Property
License grant. Upon purchase, you receive a limited, non-exclusive, non-transferable license to use the Products solely for personal, educational, and informational purposes.
You may not:
- ·Reproduce, distribute, modify, reverse engineer, decompile, or disassemble the Products.
- ·Share, distribute, or resell the Products to third parties.
- ·Create derivative works from the Products.
- ·Use the Products for commercial redistribution or competing services.
All content is owned by Turtally Awesome LLC and protected by U.S. copyright law.
4 · Payments · No Refunds
- ·All prices are as listed on the Website at the time of purchase.
- ·Payment is processed by Stripe. We're not responsible for payment-processing errors.
All sales are final. We recommend reviewing product information carefully before purchase — two of the twelve indicators are free, which is the best way to confirm the toolkit works on your setup.
No refunds are issued under any circumstances, including:
- ·Dissatisfaction with the Product.
- ·Technical issues or compatibility problems (use the free tools to confirm compatibility first).
- ·Installation difficulties.
- ·Changes in personal circumstances.
- ·Trading losses or poor performance.
5 · Trading-Risk Disclaimers
- ·Educational purpose only. The Products are for educational and informational purposes only. They do not constitute financial, investment, or trading advice.
- ·Risk of loss. Trading involves substantial risk of loss. You may lose some or all of your investment. Only trade with money you can afford to lose.
- ·No guarantee of profits. Past performance is not indicative of future results. No software guarantees profitable trading.
- ·No financial advice. We do not provide investment, tax, legal, or financial advice. Consult qualified professionals before making trading decisions.
- ·Market risks. Financial markets are volatile and unpredictable. You are solely responsible for your trading decisions and any resulting profits or losses.
6 · Technical Disclaimers & Support Scope
Products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free operation.
What support covers
- ·Installation help for our Products specifically.
- ·Product-specific questions about features and settings.
- ·Bug reports and genuine Product defects.
What support doesn't cover
- ·General NinjaTrader troubleshooting.
- ·Training on NinjaTrader usage.
- ·Trading advice or strategy development.
- ·Extensive support for individual system configurations.
6a · DMCA Policy
We respect intellectual property rights and respond to valid DMCA notices. If you believe content on the Website infringes your copyright:
- ·Identification of the copyrighted work claimed to be infringed.
- ·Identification of the allegedly infringing material.
- ·Your contact information (name, address, email, phone).
- ·A statement of good-faith belief that the use is unauthorized.
- ·A statement under penalty of perjury that the information is accurate.
- ·Your physical or electronic signature.
Turtally Awesome LLC · Attn: DMCA Agent
1209 Mountain Road PL NE Ste N
Albuquerque, NM 87110
United States
Email: dmca@steady-turtle.com
Counter-notices. If you believe your content was wrongly removed, you may submit a counter-notice with similar requirements.
7 · Prohibited Conduct
You may not:
- ·Use the Website or Products to harm others or violate laws.
- ·Attempt unauthorized access to our systems.
- ·Interfere with Website functionality.
- ·Share login credentials or Product access.
8 · Limitation of Liability
To the fullest extent permitted by law:
- ·We shall not be liable for any trading losses, financial damages, lost profits, or indirect damages.
- ·Our total liability shall not exceed the amount you paid for the specific Product.
- ·We are not responsible for NinjaTrader platform changes, downtime, or compatibility issues.
9 · Indemnification
You agree to indemnify Turtally Awesome LLC from any claims arising from your use of our Products, your trading activities, or your violation of these Terms.
10 · International Use
- ·Services are operated from the United States.
- ·You are responsible for compliance with local laws in your jurisdiction.
- ·We do not accept payments from sanctioned countries (as determined by payment processors).
11 · Termination
We may terminate your access at any time. Upon termination, your license to use the Products expires immediately.
12 · Governing Law & Dispute Resolution
These Terms are governed by New Mexico law.
- ·Informal resolution. Before filing any legal action, you agree to attempt to resolve disputes informally by contacting us.
- ·Arbitration. Any unresolved disputes shall be settled by binding arbitration under AAA rules.
- ·Class-action waiver. You waive any right to bring claims as a class or collective action.
- ·Small-claims exception. Either party may bring qualifying claims in small-claims court.
13 · Changes to Terms
We may update these Terms at any time. Continued use of the Website constitutes acceptance of the changes.
14 · Export Controls & Compliance
Our Products are subject to U.S. export-control laws and regulations. By using our Products, you represent that:
- ·You are not located in a country subject to U.S. trade sanctions.
- ·You are not on any U.S. government restricted-parties list.
- ·You will not export, re-export, or transfer our Products to prohibited destinations, entities, or individuals.
- ·You will comply with all applicable export and import laws.
Prohibited countries. We cannot provide Products to users in Cuba, Iran, North Korea, Syria, or any other sanctioned region.
15 · Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:
- ·Natural disasters, acts of God, or severe weather.
- ·War, terrorism, or civil unrest.
- ·Government actions or legal restrictions.
- ·Internet service-provider failures.
- ·Pandemic or epidemic.
- ·Any other unforeseeable events.
16 · Detailed Warranty Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING:
- ·Implied warranties of merchantability.
- ·Implied warranties of fitness for a particular purpose.
- ·Implied warranties of non-infringement.
- ·Warranties arising from course of dealing or usage of trade.
Product functionality — we do not warrant that:
- ·Products will meet your specific requirements.
- ·Products will be uninterrupted, timely, secure, or error-free.
- ·Results obtained from Products will be accurate or reliable.
- ·Any errors in Products will be corrected.
17 · Contact
1209 Mountain Road PL NE Ste N
Albuquerque, NM 87110
United States
General inquiries: info@steady-turtle.com