From download to live chart.
From the download link in your order email to the indicator live on a chart — every step, in short reads. The happy path is install, then add to chart. When setup misbehaves, the troubleshooting guides are where most mysteries get solved.
- ① The order email with the download link is in your inbox. Check spam if you don't see it.
- ② NinjaTrader 8 is installed and you're signed in with the email address you bought with.
- ③ NT8 build is 8.1.6 or newer. Control Center → Help → Check for Updates.
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④
If your
Documentsfolder is synced to OneDrive, jump straight to guide 03 first.
Pick one. Read it. Done.
First-time setup? Follow them in order — install, then chart. Running into an import error? Jump to OneDrive.
Install the indicator in NinjaTrader 8
Take the ZIP from the order email and drop it into NT8. Import dialog, email auth, done. If this is your first Steady Turtle indicator, start here.
Control Center → Tools → Import → NinjaScript Add-On
Add an indicator to a chart
Right-click the chart, open Indicators, find the SteadyTurtle folder, add. Every indicator ships with sensible defaults — you can trade it as-is, or retune in under a minute.
Chart → Indicators → SteadyTurtle → Apply
Fix OneDrive sync issues
If Windows has quietly moved your Documents folder into OneDrive, NT8 can fail to import, license, or save. This is the most common setup failure — the fix is two clicks, once.
OneDrive → Manage Backup → Stop backup
Email me directly.
There's no tier-one ticket queue — just Florian, the person who wrote the indicators. Every reply comes from the same address. Pre-purchase questions, install errors, feature requests, even just “hey, this doesn't look right on my chart” — send them to the same inbox.
- Mon–Fri Usually same day
- Weekends Next business day
- Refunds Not offered
All installed? Back to the catalog.
Twelve indicators, two free, the Complete Bundle is $299. If the one you just installed is working, the others install the same way.